🔒 PRIVACY POLICY

This Privacy Policy describes how Gemanite (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

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CONTACT

If you have any questions or would like more information about our privacy practices, please contact us:

📧 Email: info@gemanite.com

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COLLECTING PERSONAL INFORMATION

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Device Information

Purpose: To load the site properly and improve user experience
Collected Automatically:

• Web browser
• IP address
• Time zone
• Cookies and tracking data
• Pages viewed and interactions

How we collect it: Cookies, log files, pixels, and similar technologies
Shared with: Shopify and analytics tools

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Order Information

Purpose: To fulfill orders and provide customer service

Collected from you:

• Name
• Billing and shipping address
• Payment details (processed securely through Shopify and payment providers)
• Email address
• Phone number

Shared with:

• Shopify (store platform)
• Payment processors (e.g., Shopify Payments, PayPal)
• Shipping carriers (e.g., USPS, UPS)

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Customer Support Information

Purpose: To provide assistance and resolve issues

Collected from you:

• Email communications
• Order details
• Any additional information you provide when contacting us

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SHARING PERSONAL INFORMATION

We only share your personal information with trusted service providers necessary to operate our business, including:

• Shopify (store platform)
• Payment processors
• Shipping and fulfillment partners

We may also share information to comply with legal obligations or protect our rights.

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COOKIES & TRACKING

We use cookies and similar technologies to:

• Improve site performance
• Analyze user behavior
• Provide personalized ads and marketing

You can manage or disable cookies through your browser settings.

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YOUR RIGHTS

Depending on your location, you may have the right to:

• Access your personal information
• Request correction or deletion
• Opt out of marketing communications

To exercise these rights, contact us at info@gemanite.com.

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CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have the right to:

• Request access to your personal data
• Request deletion of your data
• Request correction of inaccurate data

To submit a request, please email info@gemanite.com.

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DATA RETENTION

We retain your personal information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes

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MINORS

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

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CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page.